Mental Health Level 3 First Aid two day course is a programme aiming to raise awareness of mental health and common mental health conditions and how to support colleagues who may be struggling with their mental health. The syllabus offers advice on how to look after your own mental health and advice on how to offer support to someone who may be experiencing mental health issues. The Level 2 course also covers legislation around mental health, management standards, the 5 components of emotional intelligence, how to start a conversation about mental health with colleagues, reporting procedures and promoting a healthy workplace. The Level 3 course has the same syllabus as Level 2 with more detail in the content. The Mental Health Level 3 course is aimed at Owners of businesses, Managers and HR personnel to assist them in supporting employees with poor mental health issues and how to provide a healthy working environment for mental health.
The duration of the course is 12 hours (over 2 days) and has a maximum of 15 candidates per course.
The Mental Health First Aid Level 3 syllabus covers:
1. Understand the difference between mental health and mental ill health.
- 1.1 Describe how mental health affects human behaviour
- 1.2 Understand mental health and how it relates to mental ill health
2. Describe the components of mental well-being and how it relates to resilience.
- 2.1 Be able to provide examples of well-being in the workplace
- 2.2 Understanding resilience and the capacity to stay mentally well during difficult situations
- 2.3 Understand how to positively support individual well-being in the workplace
3. Understand how risk factors associated with mental ill health can lead to problems in the workplace.
- 3.1 Be aware of risk factors that are caused from mental health
4. Be able to recognise how mental health problems can affect day-to-day living
- 4.1 Recognise how mental health can lead to other known character traits
- 4.2 Understand how mental health problems can affect normality from one day to another
5. Understand how social and cultural attitudes can lead to mental illness
- 5.1 Recognise how stigma and discrimination can lead to overwhelming influences on individuals, communities and societies
- 5.2 Understand how stereotyping can lead to prejudice, discrimination and inequality
- 5.3 Be able to understand the Equality Act 2010 and its significance to mental health
6. Understanding causes of stress and knowing how stress can stem from influences resulting from work
- 6.1 Understand what stress is and how it is commonly defined
- 6.2 Be able to recognise the signs and symptoms of useful stress and harmful stress
- 6.3 Be able to manage stress in the workplace – local and workplace support and self-management
7. Be able to understand the difference between an Anxiety and a Panic attack
- 7.1 Describe what an anxiety is and how it becomes a mental health problem
- 7.2 Define what a panic attack is
- 7.3 Recognise the physical and psychological signs and symptoms of anxiety
- 7.4 Be able to understand what depression is, how it is defined and what the common symptoms are
- 7.5 Be familiar with how to manage depression from a personal aspect
8. Understand why mental health is not discussed in the workplace
- 8.1 Be able to understand why employees do not discuss mental health at work
9. Be able to recognise other types of legislation that applies to Mental Health UK
- Be aware of legislation relating to mental health for employees working or living in England or Wales
10. Be able to understand The Management Standards Approach
- 10.1 Know what the Management Standards Approach is and how it relates to organisational guidelines
- 10.2 Be able to explain all six areas of the Management Standard and understand them as six stress areas
- 10.3 Understand your role as an employer – duty of care and obligations
11. Be able to understand how an employees emotional intelligence enables them to manage their emotions with other people, both individually and in groups.
- 11.1 Understand the 5 components of emotional intelligence
- 11.2 Be able to recognise a change in an employee and how that affects the workplace
12. Be able to recognise other types of legislation that applies to Mental Health UK
- 12.1 Describe how difficult it is to discloses mental health in the workplace
- 12.2 Explain how to start a conversation with a colleague who has a suspected mental health condition
- 12.3 Know what advice to provide during a discussion with a colleague, friend or family relative
- 12.4 Be able to provide support to an employee who has been away from work or is returning to work
13. Be able to implement an action plan to promote a healthy workplace
- 13.1 Understand correct reporting procedures for your workplace and who to report to with suspected mental ill health
- 13.2 Know how to promote a healthy workplace
- 13.3 Be familiar with five key steps that help boots individual mental wellbeing